
or in other words “Your Customers Don’t Care!”
If you have been around anyone vaguely interested in marketing, you have probably heard the saying “Sell the Sizzle NOT the Steak”. Another form of this expression is “Sell the Benefits NOT the Features”. Or perhaps you have heard it put like this, “Sell People What They Want, NOT What They Need”.
Anyway you say it, it all comes down to the simple fact that people “Buy on Emotion and Justify Their Purchases Using Facts“. As a small business owner you have got to work very hard at knowing when to sell the sizzle and when to sell the steak. Trust me, you are at a great disadvantage here. This really is where an outsider, such as someone who specializes in marketing, can be of great help to you. Someone who is not infected with the “we know what went into to making this” virus.
Face it, people don’t care how long you have struggled, how much money you have invested or how many years of your life it took to bring your service or product to fruition. Don’t waste valuable attention time by trying to sell someone on these things. Ask yourself one thing and one thing only. From the customer’s point of view – “What is in it for ME?“.
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